Privacy Policy
At Wzero, we prioritize the privacy and security of our users. This privacy policy is designed to inform you about the collection, use, sharing, and protection of information related to your use of the Wzero mobile application.
​
​
Data Collection and Usage
When you use the Wzero application, we collect certain personal information to operate our services and provide you with opportunities to reduce food waste. We collect both Personal Data and Other Information to support these efforts.
"Personal Data" refers to information that can be used, either alone or in combination with other data, to identify you as an individual user. This may include your name, email address, and precise location data.
"Other Information" refers to anonymous, aggregate, de-identified, or non-identifiable data that does not disclose your identity. Examples include demographic information, browser type, operating system, and usage patterns. We collect and utilize this information to understand how you and our users as a whole interact with our services, enabling us to improve and innovate our offerings based on user needs. Please note that we do not collect credit card information.
We collect Personal Data in the following ways:
-
During registration, we collect your name, email address, password, country, and exact location. We may also request your mobile phone number.
-
When you use or interact with our services, we collect Personal Data such as location data to provide you with a more relevant experience and to enhance our services through analytics.
We collect location data from your wireless carrier or directly from your device, depending on whether you access our services through a website or a mobile application. Location data is only collected with your consent, and you have the option to decline its collection.
Additionally, we may collect other information about your usage of our services, such as device type, browser type, operating system, and transactional data. This helps us improve the platform and personalize your experience.
When you connect with us through social media, we may collect account or profile information. If you choose to connect using your social media accounts, we may collect Personal Data provided by those services, such as your email address and profile picture, in accordance with their terms of use.
We may also collect contact, demographic, and eligibility information when you participate in surveys, promotions, contests, or sweepstakes.
​
​
Data Usage
We use the collected data to operate our business, improve our platform, develop new services, and personalize your experience with us. Specifically, we use your Personal Data for the following purposes:
-
To operate our services and process your orders.
-
To personalize your experience and provide relevant functionality.
-
To communicate with you and respond to your requests.
-
To tailor our advertising and marketing campaigns.
​
​
Data Storage and Retention
The data we collect from you is stored within the European Economic Area (EEA) but may also be transferred to and processed in countries outside the EEA, in compliance with applicable laws. We retain your Personal Data for as long as you maintain an account with us or as needed to provide you with our services. We also retain your data to comply with legal obligations, resolve disputes, and enforce agreements.
​
​
Data Security
We have implemented technical and organizational measures to protect your data from loss, manipulation, and unauthorized access. Our security measures are regularly updated to align with technological advancements.
​
​
Your Rights
You have the right to request information about the Personal Data we hold about you and to have any incorrect, incomplete, or irrelevant information corrected or removed. You may also request restrictions on the processing of your Personal Data and, under certain circumstances, data portability. You can withdraw your consent for us to use your Personal Data for marketing purposes at any time. If you have any concerns or requests regarding your Personal Data, please contact us using the information provided below.
​
​
Controller of Personal Data
Wzero Ltd.
Email: hi@wzero.com
​
​
Complaints
If you have concerns about the processing of your Personal Data, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.